Support Ticket

Rapid Technical Support offers ultra fast customer and technical support.  You are our first priority.  We offer 24x7x365 support, day or night, to make sure our hosting service meets your needs.

For pre-sales questions, comments, suggest, and feedback, please use this form.

If you do not know how to request technical support, please refer below.

Rapid Technical Support Ticket System
For hosting support our Rapid Support is monitored by our Support Ticket System. This system alerts us immediately and allow us to track your resolution history.
Creating a Rapid Support Ticket:

  • Click "Open A New Ticket" and describe your request with as much detail as possible and click submit
  • Our average response time is less than 1 hour! 

Your ticket will be emailed to you instantly for your records and we will begin working to resolve your concern.  The ticket system allows us to track resolution history for future reference. 

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